In his groundbreaking book, The Speed of Trust , Covey (son of the legendary 7 Habits author) makes a radical argument: And unlike personality traits you are born with, trust is a practical, learnable skill.
We usually think of trust as a soft, feel-good social virtue—nice to have, but not exactly a hard business metric. The Speed Of Trust Stephen M R Covey Pdf
Because as Covey puts it: “There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world—one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love. That one thing is trust.” In his groundbreaking book, The Speed of Trust